Head to www.bionicegroup.com.

1. Log in (if you are an existing customer) or create a new account (if you are a new customer).
2. When you find an item you are interested in, select your preferred options (if applicable) and quantity, and add to cart.
3. You can continue adding items to your cart or proceed to check-out.
4. Input your delivery address and select your preferred delivery method.
5. Choose a payment method and the website will guide you accordingly.
6. You will receive an email confirmation once we have received your order.

How long will it take to receive my parcel?

• Local addresses (Malaysia): 2-3 working days
• International addresses (Singapore Only): 7- 20 days depending on the location.

Can I track my order?

• Yes! (Only applicable for registered postage.) Visit your respective courier website and type in your tracking number, which will be provided once your order is dispatched.

Risk of Loss

• All items purchased from Bio Nice Group are made pursuant to a courier/shipment contract. Thus the risk of loss for your purchased items passes to you upon our delivery to the courier.

We accept online bank transfers, ATM deposits, credit card payments. Please note that orders that do not have payment updates within 24 hours will automatically be cancelled.

Simply drop us an email at sales@bionicegroup.com together with your order number and we will assist you accordingly.

Simply drop us an email at sales@bionicegroup.com together with your order number and we will assist you accordingly.

Simply drop us an email at sales@bionicegroup.com and we will assist you accordingly.

Bio Nice Group and its associates attempt to be as accurate as possible in our product descriptions. However, Bio Nice Group does not guarantee that product descriptions or other content on this site is accurate, completely reliable, current or error-free. If a product offered by Bio Nice Group itself is not as described, you should return it in an unused condition.